The second-hand marketplace Members Express Frustration Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.
